BOOK NOW

Information

BOOK NOW

Our Team

Be our guest!

Feel free to ask our friendly staff about sightseeing, meal, transportation and any other information and enrich your stay with international exchange encounters.

Interesting stories, passionate encounters, different and maybe deeper understanding of the world and self-discoveries collected throughout journeys.

We will try our best to show you the outstanding Japanese hospitality, providing you any help to make your stay in Osaka a memorable one. Feel yourself at home and enjoy your stay in Osaka.

Info & Services

Reception

Front Desk Time

10:00am~10:00pm

In case of emergency, please contact us at this number

TEL:+81-6-6260-0300

Guests Registration

At time of your registration we need you to fill the registration form. You’ll be also required to show a valid passport or zairyu card (only for foreigners who resides in Japan)

Check In &
Check Out

Check In

4:00PM - 10:00PM

Please make sure to check in by 22:00. If you can't check-in by time due to problems with transportation etc., please contact us in advance, otherwise your reservation will be cancelled. Self-check-in procedure are available ONLY for pre-settled guests. In case of guests out of contact, the reservation will be automatically canceled after 22 o'clock.

Check Out

11:00AM, Check out must be done by 11:00 am. No procedure is required. You can check-out at any time, even in the early morning.

Credit Card

We accept these credit cards and PayPal payment at the front desk.

クレジットカード

Curfew

As we don’t have any curfew, it’s possible for our guest to leave the hostel and come back even at late night or early morning.

※ 1: If you wish to check in outside reception opening hours, you may be able to complete the self-check-in procedure, Please contact us at this e-mail address (info@oneworld-osaka.com).

Luggage storage

Luggage storage

Luggage storage is available before check-in and after check-out (until 7pm).

Luggage delivery

Please use the page “Contact us” to let us know your luggage arrival date, your name and check-in date.

Restriction

We cannot keep cash and valuables.

Cancel policy

4 days before

0%

Since this is a small facility all cancellations are significant to us, so please inform us at least 4 days before if you decide to cancel, or make any changes to your booking.
※In case of refund, guests will be charged for any bank transfer fee.

1-3 days before

I we don't receive any notification by mail or phone, we'll cacell the reservation.

On the day & No show100%

* Transfer fee of cancellation fee will be on customer.

House Rules

Reservation

Guests will be required to fill a registration form. In the case of foreign citizens, an official ID with photo will be required.

Luggage storage

We cannot keep cash and valuables.

Luggage delivery

We cannot accept your luggage at any time before the check-in day.
We don’t hold onto cash, breakables, things that need to maintain a certain temperature, or luggage which is larger than the suitcase (e.g. surfboard, etc…).

Cancellation policy

We can refund only if you inform us at least 4 days in advance.
Since this is a small facility all cancellations are significant to us, if you decide to cancel or make any changes to your booking, please contact us in advance.

Payment

Payment must be done at check-in time. You can pay by cash or credit card.

Smoking

Guests who come without parents must be at least 18 years to stay at our guest house.

Underage

Guests who come without parents must be at least 18 years to stay at our guest house.

Extra bed

Since this is a small facility there is capacity for just one extra futon in the Japanese style room.

Children

One child under 6 years stays free of charge when using existing beds (private rooms only).