When does reception open?
Our reception opens from 10:00am to 10:00pm.
What time is check-in/check-out?
Check-in 4:00pm 10:00pm; Check-out anytime 11:00am.
Can I smoke inside the hostel/guest rooms?
Our hostel is non-smoking.
Can I check-out early morning?
Of course! Please let us know one day before in case of early check-out.
Do you have a curfew?
We have no curfew. After 10 pm entrance door is locked for security reason. You may exit and enter our hostel with password at any time.
Are there any age restrictions?
You must be at least 18 years to stay alone at our hostel.
Is there a laundry room in the guest house?
Yes, there are! We have washing machines and dryers on the 2nd floor.
Do you have a Wi-Fi network?
We have free Wi-Fi available throughout our guests house. There are also a free use PC in common area.
Are there security lockers in the rooms?
There's a security box in each capsule. We are not responsible for loss, damage or theft of cash, accessory or other valuables left unattended in the rooms.
Are there restroom and shower room in the dormitory rooms?
Except for the penthouse where there`s a private shower room, all rooms are not equipped with restrooms and shower room. They are shared with other guests.
Do you have hair dryers?
Yes! Washstands are equipped with hair dryers at 1st floor and in each private room.
Booking & Payment
How far in advance can I make my reservation?
You can make a reservation up to 9 months in advance.
What about your cancellation policy?
Cancellation fee will be charged 7 days before your check-in date. Arrival day – 2 days before: 100% of cancellation fee will be charged; 3 - 4 days before: 80% of cancellation fee will be charged. 5 - 7 days before; 50% of cancellation fee will be charged.
Can I pay by credit card?
Yes, we do accept credit cards.Cash payment ony by Japanese yen (cash) only., when you check-in.
Can I buy bath a towel or tooth brush?
We offer rental bath towel for 100JPY. We also offer rental tooth brush with toothpaste for 100JPY. Shampoo, conditioner and body soap are offered in shower rooms for free.
Can I rent a bicycle at the hostel?
Yes! You can rent a bicycle for 500JPY/day.
Which free services does the hostel offer?
Please check the page “Services & Facilities”.
Can I leave my luggage before check-in?
Yes! You can leave your luggage with us from 8 am.
Can I leave my luggage after check-out?
Of course. You can leave your luggage with us until 9 pm.
Can I send my luggage to the hostel before check-in?
Yes! We start to accept your luggage from your check-in day, not before. Please let us know your name, check-in date and when your luggage will arrive from the page “Contacts”.